Citizens Property Insurance – Customer Service Number, Online Claims, Headquarters

Citizens Property Insurance was formed in 2002 as the result of Florida Legislature passed legislation to merge the Florida Residential Property and Casualty Joint Underwriting Association (FRPCJUA) and the Florida Windstorm Underwriting Association (FWUA). Citizens Property Insurance Corporation came into existence to serve more efficiently and effectively provide insurance to, and serve the needs of, homeowners in high-risk areas. Somehow, it was headquartered in Flordia, where the exact location is in Tallahassee, Florida. The Citizens is managed by its parent i.e State of Florida. Its revenue has seen significant growth and lies some around $2,766,000,000. As it is a government-owned and non-profit organization, the company is under the presidential Barry Galway, who is also a current CEO. Meanwhile, Citizens has become the largest insurer in the state.

Citizens Property Insurance Corporation has established a perfect customer care service center and helpline support. Moreover, the company has an official website, where you can check the status of your policy along with online claims and reviews of the policy. Furthermore, you can report and track your claim on the website as well as through 24×7 live telephone support. You can also discuss your Catastrophe and Sinkhole Claims via Call Citizens First. All contact information is listed here inclusive of the helpline phone number, headquarters address, email id, and mailing address.

Company Profile:

Citizens insurance phone number, email, headquarter address and online claims
Citizens Insurance Headquarter address, Email, Customer Service, Head office, and Online Claims
FounderFlorida Legislature
ParentState of Florida
CategoryProperty Insurance
ChairmanBarry Gilway, President & CEO
Citizens Insurance Profile
  • Recommended Coverage: Property and Home insurance
  • Location: Florida, United States

Coverage to Members:

  • Homeowners Insurance
  • Property Coverage
  • Commercial Property Plans

Contact Details:

  • Helpline Phone Number: 866.411.2742
  • Email:
  • Company Headquarter Address: Tallahassee, Florida, United States
  • Mailing Address: Citizens Property Insurance Corporation P.O. Box 17219 Jacksonville, FL 32245-7219
  • Customer Care Service Office: 866.411.2742, 800.593.7420
  • Website:

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Insurance Claims:

If you want to claim, check the number below.

Report and Check Claim status:

Claim inquiries: +1-866.411.2742

Claim Correspondence: Citizens Property Insurance Corporation P.O. Box 19700 Jacksonville, FL 32245-9700

If you have any queries regarding Citizens, you can post them in the comments below.

1 thought on “Citizens Property Insurance – Customer Service Number, Online Claims, Headquarters”

  1. Stephen Scharfstein

    Want to cancel my homeowners policy
    Policy # 05085871
    Harriet & Stephen Scharfstein
    7135 Falls Rd East
    Boynton Beach, FL 33437

    Cannot afford annual premium $7173.00
    Agent did not find another carrier after two requests.

    Please cancel & return unused premium – to our home address above.
    Mailed check in amount of $2875.00 on 4/6/22 to cover first renewal premium payment due 4/15/22.
    Making rest to Both U & agent – hopefully we will get a speedy cancellation & quick return of our recent unused premium.

    Please confirm that this message has been received and my policy has been cancelled.
    Thank you
    Harriet & Stephen Scharfstein
    Stephen Scharfstein
    Cell: 917/583-7720

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