Budget Direct is categorized as a low budget and value for money insurance which is headquartered in the Australian city, of Brisbane. Budget Direct will provide you with best-class insurance at an affordable price and in instant access and procedures. Its travel insurance is much more popular than other insurance plans. However, Budget Direct Insurance has a wide range of plans for vehicle, home and contents insurance, Travel Insurance, Motorcycle Insurance, Pet Insurance, and roadside assistance. Furthermore, It has over 1 million active policyholders and over 1,700 staff members who manage policies and give customer service support. Budget Direct has launched its services in Singapore as well which includes its offering of Car, Motorcycle, and Travel Insurance.
Budget Direct is known for its customer service and helpline support as well. All the customer complaints, inquiries, and questions are answered and responded to through its three call centers located in Queensland at Kawana Waters, North Lakes, and the company’s headquarters located in Toowong, Brisbane. The best part is that it has won the CANSTAR award for Outstanding Value Car Insurance every year alongside Money Magazine Cheapest Car Insurance award.
|Parent Group||Budget Direct (Private)|
|Category||Budget Insurance Plans|
- Recommended Coverage: Car Insurance and Travel Insurance
- Location: Brisbane, Australia
- Vehicle Insurance
- Home and Contents Insurance
- Travel Insurance
- Motorcycle Insurance
- Pet Insurance
- Roadside assistance
- Helpline Phone Number: +61 1800 700 027
- Email: CSD@BudgetDirect.com.au
- Company Headquarters Address: Toowong 4066, Brisbane, Australia
- Postal Mail Address: 13/9 Sherwood Road, Toowong 4066, Brisbane, Australia
- Insurance Customer Care Service Office: 1300 286 937
- Website: https://www.budgetdirect.com.au
- Call 1800 069 336 for claims
- Call 1800 182 310 for anything else
If you want to claim your Budget Direct insurance policy, road assisstance or want to talk claims officer, check the number below.
Claim online helpline: 1300 139 591 (+61 7 3503 1744 if you’re overseas)
If you have any queries regarding Budget Direct Insurance Company, you can post them in the comments below.
2 thoughts on “Budget Direct Insurance – Phone Number, Customer Service, Headquarters, Claims”
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A win-win situation as I will receive mall vouchers Thanks You!
One Year passed and I am renewing with them – very fuss-free with no hidden cost.
Last year, I was shopping around online for quotes and the Budget Direct quote was the cheapest, perfect for careful drivers. The plan is fully customizable as well if you need more coverage such as medical or 24hr roadside assistance.
Budget Direct called back on the same day and everything was settled in one phone call including payment. Give it a try. So far so good!
Have a nice day!
I finally found out why this company can offer you such great rates the first time you sign up for car insurance with them. So their first-year rate was fantastic. However, after 10% NCD, their rate was only $3 cheaper than the previous year!!! When you question that, they came up with all sorts of theories, what repair costs have gone up, etc…I decide to go to Etiqa, even though the rate may be slightly higher, their 10% NCD is really 10% off the previous rate you have paid for. In the long run, it is definitely not worth staying on with Budget Direct! Do your own calculations!