Youi Insurance – Phone Number, Customer Service Contact, Headquarters, Claims

Youi insurance is a popular Australian insurance company founded in 2008 based in Sippy Downs, QLD. YOUI is known for its specialty in Automobile and Property Insurance such as Car Insurance, Home and Contents Insurance, Motorcycle Insurance, Caravan & Trailer Insurance, Watercraft Insurance, and Business Liability Insurance. The company is best class services provider, ranked and award-winning service support when you need it, and great value cover that could help you save quite a bit. Just like Zhaleh, Marilena and Claudia you can expect the same from Youi. The aforementioned company provides satisfactory customer service through telephone numbers, postal mail, and emails. Moreover, the live chat option is also available for instant and urgent inquiries.

Youi Insurance is authorized by the Australian Prudential Regulation Authority (APRA) and received its Australian Financial Services Licence (AFSL) from ASIC as well before initiating services. However, the company has its roots in its sister company, OUTsurance. The best part is that you are provided optional insurance extras and flexible excess levels, on all the products that can be tailored to your needs and the cover that you’re after.

Company Profile:

Youi insurance headquarters, contact details and customer service
Youi Insurance Customer Care Service, Contact Numbers, Email and Headquarters Address
FounderHoward Aron
Parent GroupYoui Insurance
CategoryInsurance Services
Chairman/CEOHugo Schreuder
Youi Insurance Profile
  • Recommended Coverage: Car Insurance and Home Insurance
  • Location: Queensland, Australia

Insurance Covers:

  • Car Insurance
  • Home and Contents Insurance
  • Motorcycle Insurance
  • Caravan & Trailer Insurance
  • Watercraft Insurance
  • Business Liability Insurance

Contact Details:

  • Helpline Phone Number: 13 YOUI (9684)
  • Email:
  • Company Headquarters Address: 2 Smart Drive, Sippy Downs, Queensland, Australia
  • Postal Mail Address: PO Box 849, Buddina, Queensland 4575, Australia
  • Insurance Customer Care Service Office: +61 13 YOUI (9684)
  • Website:

Related Companies:

  1. Budget Direct Insurance Contact Details and Claims
  2. Insurance Australia Group IAG

Insurance Claims:

If you want to claim your Youi insurance policy, road assistance, or want to talk claims officer, check the number below.

Claim online helpline: 13 YOUI (9684) (+61 13 YOUI (9684) if you’re overseas)

If you have any queries regarding Budget YOUI Insurance Company, you can post them in the comments below.

3 thoughts on “Youi Insurance – Phone Number, Customer Service Contact, Headquarters, Claims”

  1. Wendy Mattheus

    Have been with this company since 2014. To date, they have been fantastic. Today I had to ring them to confirm some information and was greeted by a lovely lady called Sally from the sunshine coast. She was bright, cheerful, and friendly and offered additional saving on my policies without me having to plead with her. It’s so nice to speak with someone who treats you with kindness and respect. The company employs Australians but also has call centers in New Zealand and South Africa so you always get someone who speaks English clearly which makes communicating with them so much easier. We have had one claim with them and it was a very easy process with no hidden costs. I would highly recommend this company based on the experience I have had over the years.

  2. Dan “Danesk”

    Incredibly disappointed.

    I have my CTP with Youi. I’m buying a new car and need comprehensive insurance, I jumped online to get a quote, you fill half of it out before the website stops asking you questions and tells you ‘it’s time to talk, one of our staff will call you shortly to discuss your quote’.

    First up – NO. I despise companies that pull these slimy tactics. I’m on your website and not calling you because I want to use your website, not speak to you. I’m entering insurance info and all of the sudden a sales call is coming through that I didn’t ask for. I literally said to my partner ‘look at this ****, I didn’t consent to this’.

    The woman was pretty good, I was impressed she sounded pretty Australian but was working at 9pm.

    She asked me another 20 questions that every other insurance company I’ve dealt with asks you online and proceeded to give me a quote $800 above the average. They wanted $1800 to insurance a $45k car for a year.

    I wanted to get a quote of home and car insurance bundled, I selected it on the website, did the car part before they abruptly stop and tell you something will call you. I mentioned it to the customer service lady and she asked if I’d like to continue, I told her after $1800 I won’t waste my time.

    What a joke Youi, won’t be touching you with a 10ft pole.

    1. Hi Dan, I’m sorry we have you disappointed. I get it, not everybody wants to speak to a person & that’s OK. In a crowded insurance market, we do prefer to speak over the phone & finish off the quote with you. Different insurers rate risk differently as cover can vary. Thanks for giving us a go & for your feedback, I’m sorry we weren’t your cup of tea. Cheers Koppo

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